Need help, guidance or support? You're in the right place.

Help Center

Our Help Center has user guides, FAQs, troubleshooting tips, and more, covering all aspects of our apps.

Most support questions we receive are answered using articles you'll find here.


We have a large and growing collection of videos showing in detail how to use our apps.

Check out the collection on Vimeo.

Services Status

Our apps use a variety of internet services to provide maps, elevation data, saved location synch and more.

You can check the status of these services on our service status page.

Understanding Light Ebook ($)

Want to understand how to apply TPE in your photography?

We've co-authored an ebook with renowned landscape photographer Bruce Percy that explains key concepts about natural light and shows how they are applied in a number of case studies from Bruce's portfolio.

Need to contact us?

You can can email us directly from within our mobile apps. The email will automatically include the details we need about the version you're running and your device and operating system, so please use that option if you can.

If not, you can either use the Help button at the bottom right of this page, or send an email directly using the button below. Be sure to include:

  • Which app you're asking about
  • The operating system and version
  • It's always helpful to include a screenshot